Privacy Policy

This policy explains how we process your personal data when you use Where We Go (the “Platform”). We comply with EU Regulation 2016/679 (GDPR) and applicable Spanish law.

1. Controller

Controller: Cristian Felipe Romero San Martín (Where We Go). Contact: info@seoclaro.com

2. Data we process

  • Identification: email, display name and language preference.
  • App usage: favorites, followed clubs, reviews, referral clicks (anonymous unless you are signed in).
  • Technical identifiers: device_id, session_id, screens visited and duration (only with analytics consent).
  • Technical: truncated IP, device/browser type, technical/analytics cookies.

3. Purposes

  • Provide the service: discover events, save favorites, follow clubs and manage your account.
  • Product improvement and aggregated analytics.
  • Service and security communications.
  • Content moderation.

4. Legal basis

  • Performance of a contract/service you request (Art. 6(1)(b) GDPR).
  • Legitimate interest in security, fraud prevention and product improvement (Art. 6(1)(f) GDPR).
  • Consent for non‑essential cookies and marketing communications (Art. 6(1)(a) GDPR).

5. Retention

We keep data while you have an account or as needed. You can delete your data from “Account”. Legal/operational logs are retained as required by law.

6. Sharing and processors

We do not sell your data. We use processors (e.g., hosting/DB in the EU/EEA or with adequate safeguards). Third‑party ticket sites have their own policies.

7. Your rights

Access, rectification, erasure, objection, restriction and portability: info@seoclaro.com. You may lodge a complaint with your DPA.

8. Security

We apply appropriate technical and organizational measures (transport encryption, access control, DB RLS).

9. Children

The Platform is intended for users aged 18+. Accounts of minors will be disabled and data removed.

10. Changes

We may update this policy and will notify you when changes are significant.